Terms and Conditions
GOOD TO KNOW
CHECK-IN AND CHECK-OUT
On the day of arrival, the room will be ready by 2.00 pm. Please give us a short notice, if you arrive after 8.00 pm. The guests are requested to vacate the room by 10.00 am on the day of departure.
YOU CAN BRING YOUR FOUR-LEGGED FRIEND ALONG WITH YOU
Your dog is welcomed at Hotel Kaiser in Tirol. Please note, however, that the four-legged companions are not allowed in the restaurant rooms, in the buffet area, in the “Kids-Club” and in the spa and fitness area. In consideration for the guests suffering from allergies, dogs should not lie on chairs, loungers and sofas.
Extra charge for dogs: € 30 per day exclusive of food. You may be charged additional cost for cleaning.
Cancellations (to be notified in writing) made less than one month before the agreed arrival date will be charged 80 % of the booking value. In the event of an early departure or a cancellation on arrival day, the payment of the full booking value will be required.
The right to revoke, established in § 18, Section 1, No. 10, FAGG (Austrian law on online contracts), shall not apply.
PROTECT YOURSELF AGAINST ANY CONTINGENCIES
We recommend you take out a travel cancellation insurance, which will cover the penalties arising from a cancellation due to an accident or illness before or during the stay.
WE ARE ALWAYS READY TO HELP YOU
If you have any questions or queries, you can call us on the number +43 5358 8000 from 7.00 am to 10.00 pm. Outside the office hours, you can send us a message by email to the address: firstname.lastname@example.org