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Terms and Conditions

GOOD TO KNOW

CHECK-IN AND CHECK-OUT

On the day of arrival, the room will be ready by 2.00 pm. Please give us a short notice, if you arrive after 8.00 pm. The guests are requested to vacate the room by 10.00 am on the day of departure.

YOU CAN BRING YOUR FOUR-LEGGED FRIEND ALONG WITH YOU

Your dog is welcomed at Hotel Kaiser in Tirol. Please note, however, that the four-legged companions are not allowed in the restaurant rooms, in the buffet area, in the “Kids-Club” and in the spa and fitness area. In consideration for the guests suffering from allergies, dogs should not lie on chairs, loungers and sofas.

Extra charge for dogs: € 35 per day exclusive of food. You may be charged additional cost for cleaning.

CANCELLATION TERMS

The right to revoke, established in § 18, Section 1, No. 10, FAGG (Austrian law on online contracts), shall not apply.
Summer 2021 – 48 hours before arrival free of charge
Winter 21/2022 – 30 days arrival free of charge

After this deadlines we charge 80% of the arrangement price and 100% in case of early departure or cancellation on the day of arrival.

We would like to spare you these financial disadvantages and the associated trouble and recommend a travel cancellation insurance.

Any agreement with Hotel Kaiser shall be governed by and construed in accordance with the provisions of the “Allgemeine Geschäftsbedingungen der Hotellerie 2006” (General Terms and Conditions for the Hotel Industry).

 

WE ARE ALWAYS READY TO HELP YOU

If you have any questions or queries, you can call us on the number +43 5358 8000 from 7.00 am to 10.00 pm. Outside the office hours, you can send us a message by email to the address: welcome@hotelkaiser.at